Refund policy

Return & Refund Policy

At Trendora Fashion, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

7-Day Return Policy

You can request a return within 7 days of receiving your order.

Return Eligibility

To qualify for a return, the item must:

- Be unused, unwashed, and unworn.
- Have all original tags attached.
- Be returned in its original packaging.
- Not be damaged or altered after delivery.

Non-Returnable Items

Returns will not be accepted for:

- Used or washed products.
- Items without original tags or packaging.
- Products damaged due to customer misuse.

Damaged or Wrong Product

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos or an unboxing video so we can resolve the issue as quickly as possible.

Refund Process

- Once we receive and inspect the returned item, we will notify you about the approval of your refund.
- If approved, your refund will be processed within 5–7 business days.
- Refunds will be issued to the original payment method whenever applicable.

Shipping Charges

Original shipping charges (if any) are non-refundable unless the return is due to our mistake, such as receiving the wrong or damaged product.

Need Help?

For any return or refund-related queries, please contact our customer support with your Order ID.